I debated on whether or not I should write about this, because it's basically a long complaint. However, I just have to share my frustration on my experience with the Target nearest my house. Carson, where the Target is located, is not the greatest of areas, so I'm thinking the store must have extra rules to deal with shop lifting and related scams.
Have you ever been charged twice for a single item by mistake? It's happened a couple of times to me at different stores, and so far it hadn't been a big to-do. The customer service has always refunded me one of the items.
Well, that being said, the other night I left the kids with Brad while I went to find a maternity swim suit, pair of shorts, and other household items. I never thought I'd buy a maternity bathing suit, but seeing how it's been so hot, we have a complex pool waiting to be used, and Kaeley enjoys swimming I thought I might as well embrace the idea and get some exercise while I was enjoying the cool water.
I found a suit that was very cute. It was a pricey $34.99, but I figure I'll get my use out of it this summer, so I purchased it. The cashier was nice and we chatted about all the pets she had to take care of when her kids were little. I was a bit shocked by the high total I was given, but I'm sure we can all relate to shopping at Target. You know all those little inexpensive items in the cart have a sneaky way of adding up very quickly.
I packed my stuff up in the car, and on the way home I learned on the receipt that I had been charged twice for the bathing suit. With a heavy sigh I turned around and headed back to the super store. I left the items in the car and just took my receipt. Now, of course, there were six people in line at the customer service with one cashier behind the desk. Finally a backup cashier popped up. When it was my turn I explained the situation. She in turn told me that they were two different items. I had checked the bottoms before I bought them, so I knew they were $0.00, not the $34.99 she was claiming they were. I thought, "Hey, I might be pregnant, but I'm not so stupid to spend $69.98 on one Target bathing suit." Well, I had to run to the back of the store to get the bathing suit and prove it was a set. When I came back I had lost my place in line. By the time it was my turn again I had the other cashier so I had to explain the situation all over again. She said it would be no problem, she just had to check with security! She strolled her way all the way back to the back of the store, gave security the receipt, and stroller back up to the front. I had to nicely ask what the big deal was. Security, she said, would check the video tape to see if one bathing suit or two had gone through the line. I could believe what I was hearing! Obviously these women had never been pregnant. Most women wouldn't be caught dead wearing a bathing suit when you've got a belly as big as a bowling ball and stretch marks have made you look like God's water colored all over your skin. You think I'd steal one?
The security man strolls back our way, gives this huge detailed explanation on how we were chatting and the tag had flopped back over to the scanner without anyone noticing. Isn't that what I had been trying to explain?
The funny part was, twenty minutes later, is that all of my Bible studies right now are about finding joy in the midst of trials. I always picture trials as a huge life-changing event or tragedy, you know what I mean? I've been thinking that I'd be better at the next trial God allowed us to go through. Goodness, I couldn't even find joy or a smile in line at Target customer service! I guess I need more practice. Oh shoot, did I say that out loud? Then I think, "Well, if only I had brought a book." Sure, Sue Grafton will help me find my joy in the midst of frustration. Oh dear, I need a lot of practice! Argh, I said it again!
1 comment:
wow they must be really paranoid at that Target!
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